By
CareerBuilder.com
Few people are exactly alike when determining what makes them
happy at work, but there are some key drivers of job satisfaction.
"Having performed countless exit interviews and evaluated
job satisfaction criteria from a variety of employee surveys,
I've found that there are a number of common factors that are
important to employees' happiness, fit and sense of well-being
at work," notes Rich Lakis, a Human Resources professional
with more than 25 years experience in HR.
Before making a leap into a new job, Lakis suggests you consider
each of the following areas and ask these tough questions
of yourself and your potential employer.
Relationships
- With Manager: How employees and their managers get along
is one of the strongest employee retention drivers. Ask your
prospective manager during the interview process how she makes
decisions and how she evaluates talent or superior performance.
Can you work with the answers she gives?
- With Peers: Ask who you will be working with and how the
people within the department interact. How have the relationships
been in the past? Is there much interdependence? What will
your colleagues expect of someone in your position?
- With Subordinates: Ask about the strengths and weaknesses
of employees who might be working for you. Then decide if
you have the skills to effectively manage them or if they
have the skills to help the team achieve success.
Work/Life Balance
- Location/Commute: Be honest with yourself in deciding how
far and how much time you are willing to devote to your daily
commute. Will it impede your ability to do things that are
important to you, your significant other or children? Consider
people important to you in making your decision, because home
stress can make you less effective at work.
- Travel: Will having a job that requires frequent overnight
travel be an issue? Where will you draw the line? Are you
willing to travel 20, 30 or 50 percent of the time? Ask how
much travel is required and if it's spread out evenly or concentrated
during certain seasons or business cycles.
- Amount of Work: Try to determine if the culture is one where
there is frequent overtime. It's reasonable to assume that
many professional jobs will require you to do the work necessary
to complete the job, but excessive overtime could mean insufficient
resources or poor planning.
The Kind of Work
- Autonomy: Do you like to work with little supervision or
do you prefer detailed assignments? How might you handle being
micromanaged?
- Type of Work: Ask questions that will help you gauge what
portion of your new job involves project work, building client
relationships, developing strategy, implementing tactics or
doing creative work? Decide before taking on a new job what
you like to actually do.
- Contribution: Will the work you do make a notable difference
in your department? The company? Society? Does it matter to
you?
- Growth Opportunities: What is the internal environment like
relative to promotional opportunities? Ask if internal candidates
have been considered for this job. If not, ask why and what
that will mean to you in the future.
The Company
- Values: People who feel disconnected with the values of
the company often want to leave. Ask what the values are and
how they are manifested in the day-to-day environment. Do
employees just recite the company mantra or are they able
to describe how these are applied in the workplace.
- Leadership: Are the leaders of the company people who you
and others respect, admire and want to work for? Find out
how long top management has been in place, what their backgrounds
are and where they came from.
- Industry: Does the company/industry provide products or
services with which you would want to be associated? Research
news articles to determine if the industry is healthy and
growing or if it companies within the industry are going through
mergers, acquisitions or frequent restructurings.
Financial Considerations
- Base Pay: Are you being offered a salary commensurate with
your worth in the marketplace? Make sure it is enough to warrant
leaving your current job/company.
- Incentive Pay: If you perform at a superior level, is there
an upside opportunity or incentive pay? Consider how the total
compensation compares to your past earnings and current expectations.
Lakis suggests that once you have the answers to these questions,
make a list of pros and cons and assign them relative weights
of importance before making the final decision to accept a
new job. You will be better off and better-prepared for what
lies ahead.
Rich Lakis is a Human Resources professional with more
than 25 years experience in the field. He has worked as a
consultant and at corporate jobs, most recently as the SVP
of HR for a $2 billion company in the transportation sector.
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